Thank you for choosing our products. We want every customer to have a satisfying shopping experience. If you are not satisfied with your purchase, please carefully read the following policy before applying for a return or refund.
Return Requests
If you wish to return an item, you may submit a return request within the specified timeframe after receiving the product. Before returning the item, please ensure it remains in its original condition and meets the following requirements:
The item shows no signs of significant use or damage and remains suitable for resale;
The item includes its original packaging and relevant accessories (if applicable);
The item meets our return review criteria.
All return requests are subject to review and approval. Items sent back without prior approval may not be eligible for a refund.
Return Address
Please send returned items to the following address:
Return Address:
100 BRUCE ST APT 5, ADAIRSVILLE, GA 30103
Please verify the latest return information before shipping to avoid delays caused by incorrect addresses.
Return Period
Customers may submit a return request within 30 days of receiving the product. Requests submitted after this period may not be accepted.
Refund Process
Once we receive the returned item and complete the inspection, we will process the refund if the item meets the eligibility criteria.
Refunds will be processed within 3 business days of approval;
Refunds will be issued via the original payment method;
The actual time it takes for funds to appear in your account may vary depending on the processing times of banks, credit card issuers, or payment service providers.
Ineligible for Refund
Refunds may not be granted in the following situations:
Requests submitted after the return period has expired;
Damage caused by the customer;
Missing accessories or packaging, or items rendered unsuitable for resale;
Failure to follow the proper return request or shipping procedures.
Order Shipping Information
Shipping Origin: USA
Once payment is successful, we will arrange for order processing and shipment;
Shipping times may vary due to logistics carriers, the delivery location, weather conditions, and other uncontrollable factors.
Policy Updates
We may update this refund policy based on business needs, changes in laws and regulations, or service adjustments. The latest version will be posted on our website and will take effect immediately upon publication.
